Question 1

Do you take custom orders?

Accepted Answer

Yes. Tell us the product type, colors, size, quantity, and any deadline, and we'll confirm what's possible before starting your project.

Question 2

How long does production take?

Accepted Answer

Production time depends on the order. We'll confirm a timeline with you before production starts. [CONFIRM: add a typical production-time range here]

Question 3

Can I choose my colors?

Accepted Answer

Many products can be customized. Available colors and combinations depend on the specific design, materials, and print requirements -- ask us if you have a color combo in mind.

Question 4

Do you offer local pickup?

Accepted Answer

Message us about your order and we can let you know if local pickup in Eastvale works for your situation.

Question 5

Are 3D-printed items suitable for small children?

Accepted Answer

It depends on the item -- some products have small parts or moving pieces that aren't appropriate for young children. Ask us about a specific product if you're not sure.

Question 6

How should I care for PLA or PETG items?

Accepted Answer

Keep printed items out of direct sun and hot cars, since PLA can soften in heat. Hand-wipe with a damp cloth rather than submerging in water or running through a dishwasher.

Question 7

Where can I see the full catalog?

Accepted Answer

The full current catalog and checkout stay on our Etsy shop -- that's the best place to see everything we have listed.

Question 8

How do GachaPop requests work?

Accepted Answer

Use the GachaPop builder to pick a model, colors, and cage pattern, then submit your build request with your contact info. We'll follow up with pricing and timeline.

Frequently asked questions

Do you take custom orders?−

How long does production take?+

Can I choose my colors?+

Do you offer local pickup?+

Are 3D-printed items suitable for small children?+

How should I care for PLA or PETG items?+

Where can I see the full catalog?+

How do GachaPop requests work?+